Returns & Cancellations

Digital Products Policy

Because our products are digital downloads/access keys, they are deemed "used" after download or opening, and all sales are generally considered final and non-refundable.

Strict No-Return Policy applies to:

  • Validating Business Ideas (Subscription) - Cancel anytime to stop future billing.
  • Gaming Income Guides (PDF/Ebook)
  • The Grey Vault (Digital Access)

Exceptions

We want you to be satisfied. We may grant a refund/return request if:

  • The file is corrupted or technically defective and we cannot fix it.
  • You have not downloaded or accessed the product (verified via our server logs).
  • Subscription billing error (e.g., you cancelled before renewal but were still charged).

How to Request Help

If you believe you qualify for an exception, please email us within 7 days of purchase:

Please include your Order ID and description of the issue.

For more legal details, please read our full Refund Policy.